Privacy Policy

Last updated: October 5, 2026

This policy explains what information Local Garage Door Repair Inc. collects, how it is used, and how we handle text messages. It applies to this website and to the phone and text communications we have with our customers.

Information we collect

Your name, phone number, service address and email address, when you give them to us.
Details of the work you are asking about — the problem, the type of door or opener, and the times you are available.
Records of calls and text messages with us, including call recordings where applicable.

We collect this to schedule your service, dispatch a technician, quote the work and follow up afterwards.

How we use it

To book, confirm and carry out your garage door service.
To contact you about your appointment — confirmations, scheduling changes and technician arrival.
To invoice you and keep records required for our business and our California contractor licence.

Who we share it with

We share your information only with the technician assigned to your job and with service providers who help us operate — for example our phone and scheduling systems. We do not sell your personal information.

SMS text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent. By providing your mobile number and agreeing during a call or text you start with us, you are consenting to receive SMS text messages from Local Garage Door Repair Inc. relating to your service. We only text customers who have agreed to be texted. Consent is not a condition of any purchase.
What we send. Service-related messages only — appointment confirmations, scheduling updates, technician arrival notices and follow-up about work we have done. We do not send marketing or promotional text messages.
Message frequency. Message frequency varies depending on your service needs.
Opting out. You may reply STOP to any message at any time to opt out of future text messages. You will receive one confirmation that you have been unsubscribed, and we will not text you again unless you opt back in by replying START.
Getting help. Reply HELP to any message for assistance, or call or text us at (310) 988-1325.
Costs. Message and data rates may apply, depending on your mobile plan.
Carriers. Wireless carriers are not liable for delayed or undelivered messages.

Call recording

Calls to and from our business may be recorded for quality and training purposes. Where a call is recorded, both parties are notified at the start of the call.

Keeping your information

We keep customer and job records for as long as we need them to run the business and to meet our legal and tax obligations, then dispose of them securely.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. You can stop text messages at any time by replying STOP.

Children

Our services are offered to adults. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy we will update the date at the top of this page.

Contact us

Local Garage Door Repair Inc.
8265 W Sunset Blvd, Suite 100, West Hollywood, CA 90046
Phone and text: (310) 988-1325
Email: localgaragedoorrepairinc1@gmail.com
California Contractors State License Board #1034050