Question 1

How much does garage door cable replacement cost?

Accepted Answer

Cable replacement from Local Garage Door Repair Inc. starts at $45. If the cable drums that wind the cable are worn, those also start at $45. The service call and estimate are free, so you know the exact price before any work happens.

Question 2

How much does it cost to replace garage door rollers?

Accepted Answer

Roller replacement starts at $15. Steel rollers are the durable heavy-duty choice; nylon rollers run quieter and need less maintenance, and ball-bearing rollers give the smoothest movement — the technician will recommend the right type for your door and how you use it.

Question 3

Why did my garage door cable snap?

Accepted Answer

Cables fray and snap from ordinary wear, rust and corrosion, or stress from an unbalanced spring system. Warning signs before a full break are visible fraying, a cable hanging loose, uneven or crooked door movement, or the door sticking partway.

Question 4

Can I still use my garage door with a frayed or broken cable?

Accepted Answer

No — stop using it. The cables work with the springs to carry the door's full weight, and running the door on one good cable twists it in the tracks, which turns a $45-starting repair into bent tracks and damaged panels. Leave the door where it is and call.

Question 5

Why is my garage door crooked or shaking when it moves?

Accepted Answer

A crooked door usually means one cable has stretched, slipped its drum, or broken, so one side is lifting harder than the other. Shaking and grinding usually point to worn rollers or debris in the tracks. Both are quick to diagnose in person, and the inspection is free.

Question 6

Do cable and roller repairs take more than one visit?

Accepted Answer

Almost never — cables, drums, and rollers are standard stocked parts on the van, so the repair is normally finished the same visit as the diagnosis.

Question 7

How much does cable drums cost?

Accepted Answer

Cable drums from Local Garage Door Repair Inc. in West Hollywood starts at $45. Drums sit at the top of the torsion spring system and wind the cables as the door opens and closes. This is a starting price — the exact total is confirmed on site before any work begins. Call (310) 988-1325 for a free estimate.

Question 8

Do you offer same-day garage door repair?

Accepted Answer

Yes. Local Garage Door Repair Inc. offers same-day service seven days a week, 6 AM to 11 PM, West Hollywood and the surrounding Los Angeles area. Emergency call-out is available outside those hours. Call (310) 988-1325 to get on the schedule.

Question 9

Is the estimate free?

Accepted Answer

Yes. The service call and estimate are FREE — a technician comes out, diagnoses the problem, and gives you the exact price before any work starts. There is no charge just to find out what's wrong.

Question 10

Will I know the exact price before you start the repair?

Accepted Answer

Yes. Every job is priced on site, in front of you, before any work begins. The prices on this page are real starting figures from our rate sheet — the technician confirms the final number for your specific door before touching it.

Question 11

What are your hours?

Accepted Answer

We answer calls and dispatch technicians seven days a week, 6 AM to 11 PM. Emergency call-out is available outside those hours — call (310) 988-1325.

Question 12

Do you offer emergency garage door repair?

Accepted Answer

Yes. The emergency call-out itself is FREE — you only pay for whatever parts and labor the repair itself needs. Call (310) 988-1325 any time — outside our 6 AM–11 PM standard hours, the call routes to emergency dispatch.

Question 13

Is Local Garage Door Repair Inc. licensed?

Accepted Answer

Yes. Local Garage Door Repair Inc. holds California Contractors State License Board (CSLB) license #1034050.

Question 14

How do I book an appointment?

Accepted Answer

Use the online booking form on this page, or call (310) 988-1325 directly and a dispatcher will schedule a technician.

Question 15

Why did my garage door spring break?

Accepted Answer

Garage door springs carry heavy tension every time the door opens and closes, and that tension is what eventually causes them to break. How long a spring lasts depends on a few things: how heavy your door is, which manufacturer made the spring, the weather (cold makes metal springs more brittle and prone to snapping), and how close you live to the ocean — salt air causes springs to rust and fail sooner. A well-maintained spring can last anywhere from a few years to over 20, depending on those conditions.

Question 16

How do I know if it's my spring or my cable that broke?

Accepted Answer

It depends on which type of spring system your door has. Torsion springs (the most common setup) sit on a bar above the closed door — if one is broken, you'll see a visible gap in the middle where the coil is split into two pieces instead of one solid spring. Most doors have two torsion springs connected at a center bracket; if either one is broken, stop using the door immediately, since the full weight of the door shifts onto the opener, which can damage it and, in the worst case, cause the door to collapse. You'll also typically see the cable on that side go slack, since the cable relies on spring tension to stay taut. Single-piece doors use a different spring setup, and a break is easy to spot: the door won't rise evenly, or won't open at all — don't operate it until it's repaired. Extension springs run along the top of the tracks on a cable system; if one breaks, the door will visibly fail to open straight and you'll usually see the broken spring hanging. This type is the least safe of the three since it hangs directly above where people walk — never operate the door in this condition.

Question 17

Is it safe to open my garage door manually if the spring is broken?

Accepted Answer

No. With a broken spring, the full weight of the door is unsupported. Don't try to open it manually, don't pull the emergency release cord, and don't try to force it with the opener. Call (310) 988-1325 for a professional.

Question 18

Why does my garage door sound like a gunshot or a loud bang?

Accepted Answer

That sound is a spring snapping under tension — one of the most recognizable garage door failures. If you hear it, stop using the door immediately and don't attempt to fix it yourself. Call (310) 988-1325.

Question 19

Can I replace a garage door spring myself?

Accepted Answer

We strongly recommend against it. Garage door springs are under extremely high tension, and a mistake during replacement can cause serious injury or let the door fall. This is exactly the kind of repair that should be left to a trained professional — call (310) 988-1325.

Question 20

What's the difference between torsion springs and extension springs?

Accepted Answer

Torsion springs sit on a bar above the closed door, mounted against the wall, which makes them the safer option since they are not hanging over anyone's head. Extension springs run along the top of the tracks, directly above where people walk, held only by a safety cable if they break. We recommend torsion springs — they are safer and typically last longer.

Question 21

How long do garage door springs last?

Accepted Answer

Anywhere from 1 to 25 years, depending on how often the door is used and the quality of the springs. We recommend USA-made springs over imported ones — they hold up better and are more reliable long-term.

Question 22

Why is only one side of my garage door sagging?

Accepted Answer

This usually means the door has gone out of alignment, or a specific part — often a cable or a roller — has failed and needs to be replaced.

Question 23

How often should garage door springs be replaced?

Accepted Answer

Springs don't need to be replaced on a fixed schedule — only when they actually fail or show signs of wear, like a louder-than-normal noise, which usually means they are getting older. One exception: homes near the ocean, where salt air causes springs to rust and wear out faster, may need more frequent replacement. Either way, this should be inspected and confirmed by one of our professionals, so your door gets the correct spring size and quality for reliable, long-term performance. Call (310) 988-1325 to have it checked.

Question 24

Can I try to fix my garage door myself?

Accepted Answer

For minor things, you are welcome to try. But we do not recommend it for anything involving the springs. Garage door springs carry heavy tension and can be genuinely dangerous, and a mistake can cause the door to fall — which can lead to serious injury or far more damage than the original problem. This is one repair that is always best left to a professional. Call (310) 988-1325.

Question 25

Why shouldn't I try to fix a garage door spring myself?

Accepted Answer

Springs are under very high tension, and replacing them safely takes real training — our technicians train for months before they are trusted to handle a spring replacement on their own. One mistake can cause the door to collapse and lead to serious injury. It is not a job to take on yourself.

Question 26

Is it safe to let kids or pets near a garage door while it is moving?

Accepted Answer

No. A moving garage door is genuinely dangerous, and no one — kids or pets included — should be near it or touching it while it is opening or closing.

Question 27

What should I do if my garage door won't stop closing on something?

Accepted Answer

Press the wall button or the remote again — this should reverse the door. If it does not reverse, stop trying to force it and call (310) 988-1325 right away.

Question 28

Does my garage door or opener come with a warranty?

Accepted Answer

New doors and openers carry a manufacturer's warranty, typically 1 to 5 years depending on the brand you choose. We also offer extended warranty coverage — including a lifetime option — along with free maintenance and free service calls through our membership program. Call (310) 988-1325 for details.

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Garage Door Repair

Based in West Hollywood